Responsible Gaming

Our Commitment to Responsible Gaming

Gambling Should Be Entertainment, Not Income

Online pokies should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please only gamble with money you can afford to lose, and set strict limits on both time and spending before you start playing.

Age Verification

You must be 18 years of age or older to gamble online in New Zealand. If you are under 18, you are not permitted to access online pokies. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:

  • Chasing losses by gambling more to recover money lost
  • Gambling with money intended for essential expenses (rent, bills, food)
  • Hiding gambling activities or lying about time and money spent gambling
  • Feeling anxious, irritable, or restless when not gambling
  • Needing to gamble with increasing amounts of money for excitement
  • Failed attempts to cut back or stop gambling
  • Neglecting family, work, or personal relationships due to gambling
  • Borrowing money to fund gambling activities
  • Gambling to escape problems, stress, or negative emotions
  • Thinking constantly about gambling or planning the next session

Self-Help Tools & Control Features

We provide several tools to help you maintain control of your gambling:

  • Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
  • Loss Limits: Set a limit on the amount you are willing to lose during a session
  • Reality Checks: Receive periodic reminders during your gaming session about how long you've been playing and how much you've spent
  • Time-Out: Take a break from gambling for a set period (hours or days)
  • Self-Exclusion: Permanently exclude yourself from our platform if you need to stop gambling

If you wish to activate any of these tools, please contact our customer support team or access them through your account settings.

Support & Help Organizations in New Zealand

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:

New Zealand

International Support Organizations

If You Have a Problem, Please Seek Help

Problem gambling can have serious consequences for your mental health, finances, and relationships. If you are struggling with your gambling, please reach out for help today. Support is free, confidential, and available 24/7 through the Gambling Helpline NZ at 0800 664 262.

You are not alone, and recovery is possible with the right support. Don't hesitate to contact us or seek professional help.

Last updated: 2026 | christchurchcitymotels.co.nz is committed to promoting responsible gaming in New Zealand.